What Is Print Management Services (PMS)?
At its most basic level Print Management Services (PMS) will be a combination of hardware, software and service support that improves your company’s print facilities and helps reduce associated costs. Independent market statistics indicate that customers introducing PMS are likely to see cost reductions as high as 30%.
- Hardware: – We review and audit the costs, volumes and printing habits associated with all your current devices. Once we have compiled this comprehensive report, we then sit with you to offer advice. From these in-depth discussions, we can then tailor a programme of hardware changes, which will reduce costs and provide improved service to your uses. We will not try to swop out your previous print investment and sell you a whole lot more.
- Consumables: – As a part of our free comprehensive print audit, we will review in detail the costs related to consumables. Our PMS proposal will then include advice on how to then reduce and manage these costs going forwards. This is likely to including reducing or redirecting to the most cost effective devices. However, can be as simple as us providing your toners at a reduced price. We have the buying power and expertise to save you money.
- Software: – PMS solutions will include elements of software which will we guarantee to integrate seamlessly with your existing infrastructure. Importantly we then go on to provide continuous support for these so that it continues to provide the benefits promised and demonstrated at launch. We are accredited suppliers of all the software we supply and support.
- Account Management: – The most cost effective PMS solutions are a process of gradual change. The full benefits of the programme, in way of savings and business efficiencies, will be come over time. However, change always requires management and review. Only through this will it remain on track and deliver the original goals. That’s why at TechG Infotech we provide a dedicated Manager to all our customers. Their job is to manage your change and deliver the benefits
- Print Allocation: – Software that allocates printing costs back to internal departments or external customers. Providing the ability show true printing costs to users and help to modify their behaviour. In addition, it offers the opportunity to pass on printing costs to outside organisations using your services.
- Print Redirection: – Software that uses predefined rules to redirect print jobs to the most cost effective device. Users are informed that their prints will be available from an alternative device and can be show to the company that cost savings by this change. The “rerouting rules” can be defined for each customer needs and changed at any point.
- Printing Rules: – Software and hardware custom rules are set to enforce or encourage certain print behaviours. These can include various methods but many of the most popular our customer’s select are: – Defaulting the printers to automatically produce double-sided work. (As print costs are tending to fall, many customers forget that paper in now one of the highest cost factors in producing any documents.) Defaulting their printers to automatically produce in mono only. Software is used can vary the specific application of this rule. Therefore they can apply it to only certain individuals or departments. Or to enforce only when printing from specific applications like Email, which often include embedded graphics, which are not intrinsic to the central message. double-sided work. (As print costs are tending to fall, many customers forget that paper in now one of the highest cost factors in producing any documents.)
- Single Print Driver: – Software which reduces the need for your IT department to continually update print drivers at a local level. Instead, a universal driver gives all users a common interface, which can be tailored to offer up predetermined options and defaults. This lowers demands within IT support and can reduce print wastage from errors in output choices.
- Mobile Print: – Software can control and allow users, partners or visitors to print to the network from their mobile devices. With the huge increase in mobile print demand, it is vital that companies and organisations can easily now easily accommodate this. TechG Infotech can provide this facility so that staff can to print directly from their mobile devices and control the release of their jobs by using a mobile device. All managed within the existing infrastructure whilst retaining full cost control, print and network security.
- Output Management: – As a part of Print Management Services TechG Infotech provides software, which accurately measure usage and cost by user, workgroup or department. Then with this detailed information, they can then advise and implement the most effective use of your output resources, by minimizing costs and strategically placing devices in areas where they are most needed.
- Budget Planning:- Print Management Services offer increased levels of control which allow you to budget and plan your printing costs far more effectively, hence giving you far more control over your spend.
- Secure Print: – Software is used to hold sensitive print jobs for release and these are only delivered to the user when they visit the device and log in. The method for authentication at the printer can be anything from security cards (often-utilising existing hardware in use) through to passwords or numeric codes. This method also avoids the old fashioned and uncontrolled solution of having to provide specific users with “personal printers”, often with the highest ink costs.
- Secure Print Release: – Software/hardware is used to hold printing jobs ready for release from your chosen device. This had multiple benefits. From a cost perspective, users often send items to print only to create revisions to the same document, which they then reprint again latter. Once in the habit of only collecting prints when necessary, revisions are often made before the original document is ever printed. Therefore, the user merely ignores or deletes their earlier print submission and only prints the version that’s actually needed. Cost saving also come from prints only being released whilst the user is there to collect their work. Previously, countless jobs were printed but then removed or binned by visiting users before the intended recipient arrives to collect them.
- Secure Anywhere Print Submission: – Software is used to allow users to send jobs to print via a variety of methods and from anywhere geographically. This ensures that hold sensitive print jobs for release and these are only delivered to the user when they visit the device and log in. The method for authentication at the printer can be anything from security cards (often-utilising existing hardware in use) through to passwords or numeric codes. This method also avoids the old fashioned and uncontrolled solution of having to provide specific users with “personal printers”, often with the highest ink costs.
Company Print Management
- Environmental: – Reducing and controlling print usage will directly impact on your usage of resources such as paper and toner. Thus avoiding wastage and your overall carbon footprint. As TechG Infotech help, you to gradually introduce newer more energy efficient models into your fleet, this will also drive down your print fleet’s consumption.
- Organisational: – An Print Management Services allows the organisation to focus on its core business and removes the need to commit resource or time to the print related issues and support. The business benefits from a pre-planned and structured print reviews. Where your dedicated TechG Infotech account manager will provide a detailed summary agreed Key Performance Indicators (KPI’s). They will then advise and organise any software modifications, hardware restructuring or replacement. The aim being to increase future cost savings or the operational benefits can provide. Businesses also gain from greater continuity as they have only one supplier who provider supports the entire printer environment, which will reduce the risk of downtime and interrupted service.
- User Satisfaction: – By the reduction and standardization of the hardware and vendors you will give a clear consistent offering to users that once trained will ensure greater ease of use. TechG Infotech work hard to seamlessly integrate their PMS offering into your pre-existing infrastructure and processes. A single point of contact for the delivery of your printer environment will result is less downtime and greater user satisfaction as a result. By utilising the latest technological advancements in hardware, the users are given the best experience possible and the efficiency that these improvements can bring.
Looking for Print Management Solution? Want to save some money? Looking at easy of managing print jobs? Required Reports of who, what and when user printed. Contact us today to discuss our End User Computing Solution